GTA Smart Towing, an on-demand roadside assistance platform, was created to help. Founded in 2014, we are the trusted way to find and order roadside assistance
Breakdowns hurt. Stranded on the side of the road, the only thing that matters is getting help. Until now, roadside help meant exhausting phone calls and endless waits. Getting back on the road hurt as much as breaking down. GTA Smart Towing, an on-demand roadside assistance platform, was created to help. Founded in 2014, we are the trusted way to find and order roadside assistance from the web, mobile phone or tablet, 24/7, in Ontario. No more membership fees, no paying for services you don’t use. No hassle. You are one call away to connect to our drivers for roadside assistance.
GTA Smart Towing is powering next-generation roadside assistance for leading brands with cutting edge digital technology and transformational omnichannel customer-first, friction-less experiences. Insurance groups, fleet management services, automotive OEMs and mobility service providers choose us to elevate their roadside assistance experience. Our fully managed contact centre reduce customer wait times by over 50%, improves customer satisfaction and NPS scores, so companies can maximize operational efficiencies, increase customer loyalty, and capture real value from their roadside services program.
Service providers (tow partners) join the our network to get connected to nearby motorists in need of towing and roadside assistance. Our optimized dispatch technology provides instant job alerts, real-time ETAs, GPS pin-point location data, and driver/customer communications channel allows our providers to grow their businesses on their own terms while receiving payments quickly.
Gone are the days of overpaying for a membership that underpays its vendors. We work hand-in-hand with towing and roadside professionals — our Partners — for a more transparent, more inclusive model. GTA Smart Towing is a proud member of the Provincial Towing Association of Ontario